The phone assistant for your restaurant.
Spindar Gastro takes every order by phone, even when three guests call at the same time. You also get your own online ordering system on your own website. We set everything up for you.
Already in use in restaurants in Germany.
Bir döner tabağı, soğansız. Bir de ayran. Gel-al.
Bir döner tabağı soğansız, bir ayran. Toplam 13,50 €. 19:30’da hazır.
Der Gast spricht Türkisch. Der Assistent auch.
Bestellung per Telefon
Abholung 19:30 Uhr
- 1× Dönerteller11,50
- ohne Zwiebeln
- 1× Ayran2,00
Summe13,50 €
Does this sound familiar?
The phone rings and nobody has a free hand.
Friday evening, the counter is full. Every missed call is a lost order.
Whoever is on the phone is missing at the grill.
A phone order ties up one person. In the noise, something is quickly misunderstood.
Your guests speak many languages.
German, Turkish, Arabic, English. Your team does not speak every one of them.
Ordering platforms cost a lot in commission.
And the guest becomes a customer of the platform, not a customer of your restaurant.
What you gain.
No call goes unanswered.
The assistant picks up, takes the order and states the amount and the pickup time. It speaks with several callers at the same time: in the evening, at the weekend and at the busiest times.
It speaks your guests’ language.
German, Turkish, English and other languages. The assistant answers in the language in which the guest begins.
Your own ordering website.
Menu, photos, basket, pickup and delivery under your own web address. The guest is your customer, not the customer of a platform.
The order arrives in the kitchen complete.
Whether by phone or through the website: what, how many, with which extras, when and where to. On the receipt printer or on a phone or tablet in the kitchen.
Online payment.
Card, PayPal, Apple Pay and Google Pay. The money goes directly to your own account.
Your team keeps working.
Nobody has to wait next to the phone. Whoever is at the grill stays at the grill.
An example from everyday work
Friday evening, 19:10.
Three guests call at the same time, and there is a queue at the counter. The assistant speaks with all three: one guest orders a doner kebab plate in Turkish, one orders two pizzas in German, one asks about allergens. Three order tickets arrive in the kitchen one after the other. Nobody ran to the phone.
What is included.
On the phone
- Takes orders, knows your menu and asks about size and extras.
- States the total and reads the order back once more.
- Checks the address for a delivery.
- Takes advance orders, for example for this evening at 19:30.
- Connects the caller to your restaurant or notes a callback request when a person is needed.
On your website
- Menu with photos, basket, pickup and delivery.
- Online payment by card, PayPal, Apple Pay and Google Pay.
- The guest receives an order confirmation by email.
- Multilingual and built so that guests can find you on Google.
Rules that you set
- Delivery areas with minimum order value and delivery fee. Outside the area, no delivery is accepted.
- Opening hours, weekly closing day, public holidays and holiday closures. When you are closed, the assistant says when you open again.
- Allergens and additives: only what you have confirmed is shown and said. The assistant does not guess.
Your overview
- All orders on one screen.
- You change the menu, prices, hours, holiday closures and delivery areas yourself.
- A dish has run out? One tap, and it can no longer be ordered today.
In your guests’ language.
Your guests order in their language: German, Turkish, English and others. In the kitchen, every order arrives in the same clear form.
Data protection considered from the start.
- Hosting in the EU.
- Each business has its own separate data area.
- Data from phone calls is deleted after a short time.
- Callers are told at the start that they are speaking with an AI.
Frequently asked questions.
Do I keep my phone number?
Yes. Your number stays your number, and your guests stay your guests.
What happens if the assistant does not know something?
It does not guess. Prices, times and allergens come from the details you give us. If a guest needs a person, the assistant connects the caller to your restaurant or notes a callback request.
How does the order get to the kitchen?
On the receipt printer or on a phone or tablet in the kitchen. In the first conversation we clarify what suits your business.
Can I change the menu myself?
Yes. You change dishes, prices, opening hours, holiday closures and delivery areas yourself. You block a dish for today with one tap.
Do I have to stay with the ordering platforms?
That is your decision. With Spindar Gastro you get orders through your own website instead of through platforms.
What does Spindar Gastro cost?
The price depends on your business. Talk to us and we will make you an offer.
Let us show you Spindar Gastro.
In a short conversation we will show you how the assistant takes orders.